Discover.
Understand the business, customer journey, current systems, and operational constraints.
Working Outputs
- Business context
- System audit
- Priority brief

Process
A disciplined six-stage process for Shopify storefronts, Odoo operations, and the integration between them.

The Delivery Ledger
The sequence is structured, but not rigid: discovery continues as evidence improves and operational constraints become clearer.
Understand the business, customer journey, current systems, and operational constraints.
Working Outputs

Define the Shopify storefront, Odoo modules, integrations, data flows, and delivery plan.
Working Outputs

Create the commerce experience and the operational workflows that support it.
Working Outputs

Develop the Shopify storefront and configure or extend the Odoo environment.
Working Outputs

Connect ecommerce, inventory, payments, accounting, CRM, fulfillment, and reporting.
Working Outputs

Measure performance, improve conversion, automate processes, and support ongoing growth.
Working Outputs

Delivery Principles
The work should leave the team with a stronger system and a clearer understanding of how it operates.
Priorities, tradeoffs, dependencies, and changes are documented as the work moves.
The seams between storefront, operations, data, and people receive deliberate attention.
Documentation, training, and maintainability are part of delivery—not an afterthought.
The next improvement should be informed by evidence and connected to a commercial objective.
Begin with Discovery
We will map the customer journey, operational reality, and systems required to move forward with confidence.